Overview
Our products are printed on demand especially for you. Because of this, we only offer refunds, returns and exchanges when there is a damaged product or a manufacturing error
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds and Exchanges
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved for a refund, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you are approved for an exchange, then it will be processed and the new item will be sent to your same address.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Late or missing exchange replacement
If you haven’t received a shipment yet, please check the shipping information and contact the shipping provider.
If there is a problem beyond with the shipper, please let us know.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Need help?
Contact us at info@patrioteesm.org for questions related to refunds and returns.